Shipping policy
We want to make your experience with B-Brite as smooth as possible. Here’s everything you need to know about our current delivery process:
Processing Time
- Orders are usually processed within 1–2 working days after payment is confirmed.
- Orders placed at the weekend or on bank holidays will be processed the next working day.
Delivery Method & Time (UK)
- We use Royal Mail for all deliveries within the UK.
- Standard delivery takes around 1–3 working days.
- Orders placed via TikTok Shop will be delivered by Evri, as part of TikTok’s fulfilment service.
Delivery Costs (UK)
- Orders under £22: £2.95 delivery charge
- Orders £22 and over: FREE delivery
Tracking & Delivery Issues
To keep delivery costs low for our customers, we do not offer tracking on orders sent via Royal Mail. Delivery is usually quick, but if your order hasn’t arrived within 7 working days, please contact us via info@bbrite.co and we’ll be happy to help.
International Delivery
We’re not delivering internationally just yet — but we’re working on it!
We aim to start shipping to the US in 2025.
Want to be kept in the loop? Join our mailing list and be the first to hear when international delivery becomes available.